iX immo GmbH, Waagner-Biro-Straße 14, 8020 Graz, Austria · office@immoxx.at · +43 676 842 489 100
When you contact us via the form, e-mail, phone or WhatsApp, we process the data you provide (name, e-mail address, phone number, details of your request and property) to handle your enquiry and follow-up questions. The legal basis is Art. 6(1)(b) GDPR (contract or pre-contractual measures) and, where you have consented in the form, Art. 6(1)(a) GDPR. Form enquiries are received on our server in Europe, delivered to our mailbox and stored in the enquiry system (CRM) of iX immo GmbH. To defend against automated abuse we briefly store technical characteristics of the submission (IP address, time). We delete enquiry data once it is no longer required for the purpose and no statutory retention obligations (in particular § 132 BAO, 7 years for business records) apply.
To understand how enquiries reach us (e.g. search engine, referral, campaign), your browser stores technical origin characteristics (referring page, campaign parameters, landing page, device type) locally in your browser (local storage, no cookie, no personal data, no third party). Only when you submit an enquiry are these characteristics transmitted together with your enquiry. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in evaluating our communication channels).
When you visit the website, our web server processes technically necessary data (IP address, time, page requested, browser type) in log files that are stored briefly to ensure operation and defend against attacks (Art. 6(1)(f) GDPR).
This website loads fonts from Google Fonts (Google Ireland Ltd.) and photographs from Unsplash (Unsplash Inc., USA). When loading, your IP address is transmitted to these providers. The legal basis is Art. 6(1)(f) GDPR (uniform, fast presentation). For transfers to the USA we rely on the EU-US Data Privacy Framework or standard contractual clauses. We use no analytics, tracking or advertising services and no cookies requiring consent.
Area map. The map on the buyer's agent and areas pages only loads when you click “Load area map”. Map tiles are then fetched from OpenStreetMap (OpenStreetMap Foundation, United Kingdom), transmitting your IP address. The legal basis is your consent by clicking (Art. 6(1)(a) GDPR); an EU adequacy decision exists for the United Kingdom. The map software (Leaflet) is hosted on our own server.
Property map. The property map loads when the page is opened. Your browser then fetches satellite imagery and labels from Esri (Environmental Systems Research Institute, Inc., USA; server server.arcgisonline.com) and, after switching to “Map”, tiles from OpenStreetMap (OpenStreetMap Foundation, United Kingdom). Your IP address and technical browser data are transmitted. The legal basis is our legitimate interest in presenting locations clearly (Art. 6(1)(f) GDPR); transfers to the USA rely on the EU-US Data Privacy Framework or standard contractual clauses, transfers to the United Kingdom on the adequacy decision. The map software (Leaflet) is hosted on our own server. Market listings on the map are public listings (key facts and a link to the original); clicking “View listing” opens the respective portal's page, which has its own privacy policy. The map only shows approximate locations (town centre).
Enquiries about partner properties. If you enquire via the property map about a property marketed by another agent, we pass your name, contact details and enquiry to that agent so they can send you the details and location — only if you ticked the hand-over box in the form (Art. 6(1)(a) GDPR). The agent is then responsible for their own processing; without the tick your enquiry stays with us.
If you contact us via WhatsApp, the privacy terms of WhatsApp Ireland Ltd. additionally apply. We use WhatsApp solely to communicate with people who contact us there themselves.
You have the right to access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR), and the right to withdraw consent at any time. Contact office@immoxx.at. Complaints may be addressed to the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna, dsb.gv.at.
Last updated: 2026-09-27
