Well-kept estate in Mallorca — home watch by IMMOXX.
Exclusive property service

You're not on the island. We are.

A burst pipe at the finca, storm damage on the roof, the pool technician doesn't show up: owners who live abroad need someone who acts. We organise, supervise and document — you get results instead of problems.

See packages & pricing Emergency? WhatsApp
You know the scenario

A burst pipe at 6 a.m. — and you're 1,500 km away

Here's how it goes with us: one call, and we take over. That's the core of our service — for emergencies as well as planned projects.

01

You report — we drive

24/7 emergency line and WhatsApp. We get to the property as fast as possible, make it safe (water/power off) and assess the situation.

02

Instruct the specialist

The right tradesman from our vetted network — plumbing, electrics, roofing, pool. With a clear brief and a budget you approve in advance.

03

Supervise & sign off

We attend the works, check the quality, sign off and have defects fixed if needed. In Spanish, in your interest.

04

Report & checked invoice

Photo/video documentation before, during and after the works. Invoice checking included — you only pay what's justified.

Services at a glance

Everything a Mallorca property needs

Hand tools — tradesman coordination and works supervision
Trades

Tradesman coordination

Obtain quotes, instruct, schedule, supervise and sign off works — from a dripping tap to a full bathroom renovation.

Finca estate with garden — regular property inspections
Inspections

Regular home watch

Walk-through inside and out, damp and pest check, airing, post, systems test run — with a photo report after every visit.

Mediterranean coastline — care of holiday homes in Mallorca
Exclusive

Concierge & presence

Key holding, receiving deliveries and service providers, pre-arrival preparation, grocery service, vehicle care.

24/7 emergency response

Burst pipe, water damage, break-in, storm: one number, one contact, immediate reaction and damage control on site.

Renovations & projects

Full support for refurbishments: tendering, awarding, site supervision, sign-off, warranty follow-up.

Pool, garden & systems

Managing and checking your existing providers — or re-awarding to vetted firms with better value for money.

The difference

Why owners hand us their keys

  • One contact, in your language, for everything — no passing you around
  • Cost approval before every instruction: you stay in control
  • Photo and video documentation as standard, not as an extra
  • Invoice checking: no "foreigner prices", no fantasy line items
  • Vetted tradesman network with negotiated rates
  • An insured, established real estate firm behind the service
  • Transparent packages and hourly rates — see pricing
  • Discretion: your property, your data, your privacy
Frequently asked

Property service — clearly answered

How fast are you at the property in an emergency?
Depending on where your property is located, usually within a few hours. For acute water damage we immediately arrange shut-off by phone (if a caretaker/neighbour has access) and coordinate the specialist in parallel.
Do I have to approve every repair individually?
You define an approval threshold once (e.g. €500). Below it we act immediately; above it we get your approval via WhatsApp or email — with a quote and photos. In an emergency, damage control comes first.
Will you work with my existing tradesmen?
Gladly. We coordinate and supervise your existing providers too. If quality or price isn't right, we propose alternatives from our network — the decision stays with you.
What does the service cost?
Three transparent monthly packages plus one-off services (emergency call-out, tradesman coordination, renovation supervision). All figures are on the pricing page.
Do you also rent out my property?
The property service focuses on care and value preservation. For rental topics (long-term or licensed holiday letting) we advise individually — just ask.
Your property in good hands

Don't leave your home to chance

Tell us where your property is and what it needs — you'll receive a concrete care proposal within 24 hours.

Request a care proposal